Official terms · Updated October 2026Order now

Delivery & Payment

Name: Havukunto
Address: Itäinen Pitkäkatu 4, 20520 Turku, Suomi, FI
Telephone: +358 114 066 600

Havukunto delivers sports nutrition supplements and body care products reliably across Finland directly from our domestic warehouse. Every order is handled in controlled conditions to ensure shelf life, quality, and optimal formulation.

1. Delivery methods

Doorstep delivery

A courier delivers the tracked shipment to your doorstep at the address provided. For orders over €59, a signature may be required upon handover.

Pickup point

You can collect your shipment from your chosen pickup point or parcel locker. The parcel is held for 7 days before being returned to us.

2. Timeframes and costs

Service	Delivery time	Cost
Posti Postipaketti to a pickup point or parcel locker	1-3 business days	4,90 €
Matkahuolto Lähellä-paketti to a pickup point	1-3 business days	5,50 €

Delivery times are calculated in business days from when the parcel leaves our care. For locations outside urban areas, delivery may take 1-2 days longer.

We deliver orders of at least €59 free of charge to Finland. For smaller orders, shipping is €4.90.
The package arrives in 2-5 business days once dispatched.
If you place your order on a weekday before 14:00, we will pack and ship it on the very same day.
You can return the item within 14 days of receipt, provided it is unopened and in its original packaging.
Payment: bank transfer.

3. Order processing

Orders placed on a business day before 14:00 are dispatched the same day. Purchases made later, on public holidays, or over the weekend ship on the next business day. We will email your order number and confirmation right after purchase.

Products such as HavuLihas Palautusjauhe and HavuNivel Viilentävä Voide are packed in shock-resistant recycled cardboard boxes and protected with airtight cushioning against temperature fluctuations. Every jar, tube, and capsule pack features a factory-applied tamper-evident safety seal to ensure transport safety and purity.

4. Tracking your parcel

The customer receives a tracking code and dispatch confirmation via email and SMS as soon as the shipment is registered in the carrier's sorting system.

5. Lost or delayed parcel

If the tracking code does not update for 5 business days, please send us a message at [email protected] with your order number. We will track the shipment with the carrier, and either dispatch a replacement package or refund your payment in full based on your preference within 10 business days of your contact.

6. Damaged on arrival

Check the external condition of the package immediately upon collection. If the shipping packaging or the product safety seal was damaged in transit, file a damage report immediately with the courier and notify Havukunto customer service at [email protected], including photos of the damaged packaging.

7. Payment methods

Bank transfer

You can pay directly into our business bank account, and you will find the required bank details at checkout and in your order confirmation. We will dispatch the package as soon as the payment is cleared, usually within one business day.

We accept the following payment methods: Bank transfer. We will never ask for your online banking credentials or card details via message or phone.

8. Delivery outside Finland

We ship parcels to select countries. You will see destination-specific shipping costs and delivery times at checkout before confirming your order. The buyer is responsible for any import duties or customs fees.

9. Questions about this policy

You can email us at [email protected] or call +358 114 066 600 (Mon-Fri 08:00 - 16:45, Sat 09:30 - 14:30). We will get back to you within one business day.

Merchant: Havukunto Oy
Registered address: Itäinen Pitkäkatu 4, 20520 Turku, Suomi
Email: [email protected]
Phone: +358 114 066 600
Working hours: Mon-Fri 08:00 - 16:45, Sat 09:30 - 14:30
Registration: Y-tunnus: 36774386